basuh77 Privacy Policy

basuh77 takes its responsibility to protect your personal information seriously. This document explains how we collect, use, store and protect your data as a user of our platform.

256-bit SSL Encryption International Licensing Updated 2026

This Privacy Policy takes effect from 1 January 2026. By using the basuh77 platform, you agree to the terms stated here.

Our Commitment

Protecting Your Data Is Our Priority

Every piece of information you share with basuh77 is handled with a high level of security and confidentiality.

High-Level Encryption Security

All personal data and transaction information is transmitted through 256-bit SSL encrypted connections. This ensures your information cannot be accessed by unauthorised parties during the transmission process.

Internal Access Control

Only basuh77 staff with a legitimate job requirement are permitted to access user records. Every access is logged and audited regularly to ensure no misuse of data occurs.

No Data Sales

basuh77 has never sold, rented or traded your personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.

Secure Data Storage

User records are stored on servers protected by layered firewalls and intrusion detection systems. Data backups are carried out regularly to prevent loss of information.

User Control

You have the right to access, correct or request deletion of your personal data at any time. basuh77 provides an easy channel for you to submit such requests.

Licensing Compliance

As a platform operating under international licensing, basuh77 is subject to data protection requirements set by licensing authorities, including Know Your Customer (KYC) procedures.

Official Document

Full Privacy Policy Terms

Please read this document carefully. Continued use of the basuh77 platform indicates your agreement to this policy.

1 Introduction and Scope of This Policy

basuh77 ("we", "our platform") is an online gambling service provider operating under international licensing. This Privacy Policy applies to all users who register an account, use the services, browse the website or communicate with the basuh77 support team.

We are committed to managing your personal data transparently and responsibly. This policy explains the types of information we collect, the purpose of collection, how we protect it, and your rights regarding that data.

This policy may be updated from time to time. Any significant changes will be communicated to users through the platform. Continued use after notification means you accept the updated terms.

2 Information We Collect

In running the platform's operations, basuh77 collects various types of information from users. This collection happens directly when you interact with the platform, and automatically through the technologies used.

Account registration information:

Full name as shown on your identity card or MyKad
Date of birth (for age verification — users must be 21 years of age and above)
Username and password of your own choosing
Email address and mobile phone number
Residential address in Malaysia

Financial and transaction information:

E-wallet account details (Touch 'n Go eWallet, Boost, ShopeePay)
DuitNow and FPX account information (online banking)
Crypto wallet addresses for users using USDT, BTC or ETH
Deposit, withdrawal and in-platform transaction history

Technical and activity information:

IP address and general geographic location
Device type, operating system and web browser
Login log data, session time and usage patterns
Game and betting history

🔒 For identity verification (KYC) purposes, we may require a copy of an identity document such as a MyKad. This document is stored securely and used only for compliance and verification purposes.

3 Purpose of Personal Data Use

The personal data we collect is used solely for purposes related to the operation of the basuh77 platform and the services we offer to registered users.

Account registration and verification — ensuring your account is unique, valid and protected
Financial transaction processing — processing RM deposits and withdrawals securely and accurately
Age verification and KYC compliance — ensuring all users are 21 years of age and above in line with licensing requirements
Customer support — enabling our 24/7 support team to assist you effectively in Malay and English
Platform security — detecting suspicious activity, fraud attempts or account misuse
Legal compliance — meeting reporting and compliance requirements set by international licensing authorities
Service improvement — analysing usage patterns to improve user experience
Important communications — informing you about account updates, bonus promotions or changes to terms

We do not use your data for third-party advertising profiling or marketing activities unrelated to basuh77 services.

4 Sharing Information with Third Parties

basuh77 applies a strict policy regarding the sharing of user data. Your personal data will not be shared, sold or transferred to any third party, except in the following situations:

Payment service providers — payment gateway providers that process your RM transactions are required to receive transaction-related information needed to complete the payment
Game software providers — licensed game studios receive the game session data needed to display games correctly, without full personal identification information
Legal authorities — if required by court order, direction of a regulatory body or a valid legal obligation
Licensing authorities — compliance reports required by the international licensing body that issued our operating licence

All third parties involved in processing basuh77 user data are bound by strict confidentiality agreements and are required to comply with data protection standards equivalent to our own policy.

⚠ basuh77 is not responsible for the privacy practices of third-party websites or services that you may access independently outside our platform.

5 Data Security and Protection

basuh77 continually invests in security infrastructure to ensure user personal data is safeguarded from cyber threats, breaches or data leaks.

The technical security measures we implement include:

256-bit SSL/TLS encryption for all communications between your browser and our servers
Password storage using strong cryptographic hashing algorithms — we do not store passwords in plain text
Two-factor authentication (2FA) system for added security during login
Layered firewalls and intrusion detection and prevention systems (IDS/IPS) active at all times
Automatic activity log monitoring to detect unusual access patterns
Regular data backups at separate, secure locations
Security testing and vulnerability audits conducted on a regular basis

Although we take all reasonable steps, no system can be fully guaranteed free from security risks. We encourage users to also practise good security habits such as using strong passwords and not sharing login information.

6 Data Retention Period

basuh77 only retains your personal data for as long as necessary for the purposes stated in this policy or as required by applicable legal and licensing requirements.

In general, the retention periods are as follows:

Active account data — retained for as long as your account is active and in use
Financial transaction records — retained for the period required by licensing and international financial regulations
Game history data — retained for the period required for audit and dispute resolution purposes
Customer support correspondence — retained for a reasonable period after the issue is resolved

After the retention period ends, your data will be securely deleted or anonymised so it can no longer be linked to your identity.

7 Your Rights Regarding Personal Data

As a registered basuh77 user, you have certain rights regarding the personal data we hold. You may submit requests related to these rights through our 24/7 customer support.

Right of Access

You may request a copy of the personal data we hold about you at any time.

Right of Rectification

If your data is inaccurate or outdated, you have the right to request prompt correction.

Right of Erasure

You may request the deletion of your personal data, subject to applicable legal retention requirements.

Right to Object

You have the right to object to the processing of your data for certain purposes that are not legally mandatory.

Right to Data Portability

You may request your data in a machine-readable format for personal use.

Right to Restrict Processing

In certain circumstances, you may request that processing of your data be temporarily restricted.

8 Cookies and Tracking Technologies

basuh77 uses cookies and related technologies to improve the user experience on our platform. Cookies are small text files stored on your device when you browse our website.

Types of cookies we use:

Essential cookies — required for core platform functions such as login sessions and security
Performance cookies — help us understand how users interact with the platform for improvement purposes
Preference cookies — store your settings such as language and display preferences

You can control cookie settings through your web browser options. Please note that disabling certain cookies may affect the functionality of the basuh77 platform.

9 Cross-Border Data Transfers

As a platform operating under international licensing, your personal data may be processed or stored on servers located outside Malaysia. This includes data transfers to countries that may have different data protection laws.

In all cross-border data transfers, basuh77 ensures:

Protection equivalent to the standards set out in this policy is applied
Appropriate data processing agreements are in place with the parties involved
Technical safeguards such as encryption are used throughout the transfer process

10 Contact Us About Privacy

If you have any questions, concerns, or wish to submit a request regarding your personal data, the basuh77 team is ready to assist you.

You can reach us through the following channels:

Email: [email protected] — for written enquiries about privacy and personal data
Live Chat 24/7 — available directly on the basuh77 platform for immediate support in Malay and English

We aim to respond to all privacy-related enquiries promptly. For formal data rights requests, we will acknowledge receipt and provide a response within a reasonable timeframe.

🔔 To protect your data security, we may need to verify your identity before processing any personal data rights request.

FAQ

Privacy-Related Questions

Answers to frequently asked questions about personal data protection at basuh77.

When registering a basuh77 account, you are required to provide your full name, date of birth, username, password, email address and mobile phone number. For identity verification (KYC) purposes, we may also require a copy of your MyKad or valid identity document to confirm that you meet the minimum age requirement of 21 years and above.

basuh77 does not sell or transfer your personal data to third parties for marketing purposes. Data sharing only occurs in limited situations — with payment gateway providers to process transactions, licensed game software providers to display games, or when required by law and licensing authorities. All these third parties are bound by strict confidentiality agreements.

All financial transactions at basuh77 are protected with 256-bit SSL encryption, ensuring that your e-wallet, DuitNow, FPX and crypto account information cannot be accessed during transmission. We do not store your e-wallet PIN or password — only the information needed to verify your payment account identity is stored in encrypted format.

Yes, you have the right to request deletion of your personal data. However, this request is subject to legal and licensing requirements that oblige us to retain certain records such as transaction history and identity verification records for a specified period. Once the mandatory period ends, the data will be deleted or anonymised. Contact our support team to start this process.

If you suspect suspicious activity in your account, contact the basuh77 support team immediately via Live Chat 24/7 available on the platform. Change your password immediately and enable two-factor authentication if you have not already done so. Our team will investigate and take the appropriate steps to protect your account. Our support is available in Malay and English at all times.

Yes, basuh77 uses cookies for platform functionality, session security and user experience improvement purposes. You can manage cookie settings through your web browser options. However, disabling essential cookies may cause some platform functions to not work properly, including being unable to maintain login sessions.

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